I think feedback from customers are a good way for companies to gauge customer satisfaction and use their feedback to make continuous improvements.
Now with the internet and accessibility to Companys websites,new users or customers can check customers comments n reviews before buying a product or booking a hotel or flight.we don't trust what advertisements claim as it's all hyped up but rely on actual customers feedback on third party websites.
So before people buy EVs,they need to know how widespread EV charging stations are or accessibility to mechanic workshops if the car breaks down.how many car workshops have mechanics trained to service highly sophisticated EVs.When use of EVs reach a critical mass,then only people will switch over as when the government outlaws petrol powered cars or scrap road tax for EVs.
Now I often encounter punctured tyres in my car when nails are causing air leakages.why can't car makers put in sensors to tyre rims that can detect tyres are leaking air and signal to dashboard so drivers can change to spare tyre.
I had a nightmare of forgetting to take a photo of where I parked my car in this multi storey car park of a huge shopping mall.now one way is to drive in the mall buggy n press the car key to activate car alarm.my idea is for car manufacturer to embed in car key a gps locator that emits a signal of a laser beam from the radio antenna of car roof that beams the laser upwatd to ceiling so that security guards can check on the cctv camera of the car parks the exact location of the car instead of driving around in a buggy floor by floor to detect the lost car.maybe smartphone could also have similar functions when I misplaced the phone in public places.
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